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5 Ways To Convey Expertise In Your Articles

Posted: 17 Aug 2009 11:00 AM PDT

Your articles offer you the unique opportunity to gain expert status in your reader’s eyes.

What are the perks of being regarded as an expert?

Imagine a potential customer typing your name into Google and being greeted with a lengthy list of your articles, all on your specialized topic, and written in a way that makes the reader think, “Wow–he really knows what he’s talking about!”

When a reader sees that type of display of your authority, it builds his confidence in your abilities, your products, your website, and your services.

Yes, there is more to article marketing than just building links!

Here are five ways you can convey expertise in your articles:

1. Actively work toward increasing your knowledge, and aim to be an expert in your field.

You may not think of yourself as an expert, but if you own a business and/or website on a certain topic, you need to either be an expert or be actively working to increase your knowledge so that you reach expert status.

It may take you a while to achieve a really in depth knowledge, but in the meantime portray what you do know with confidence.

2. Develop a teaching mentality.

Write in a way that beginners can understand. Teach specific lessons. ‘How To’ articles are always a good idea. Watch your vocabulary–don’t use niche jargon that the average reader would not understand.

3. Submit articles consistently.

The sheer volume of quality articles that you submit over an extended period of time speaks to your expertise in your field.

Imagine that there are two professionals in a field. One of them has only submitted a handful of articles while the other has hundreds of helpful teaching articles on all aspects of a specific topic–which one would you regard as an expert?

The one with the largest collection of quality content on his or her topic would be seen as being more of an authority.

Maybe you are knowledgeable, but you are not the absolute top dog in your niche (yet)–you can make up for that by consistently writing and submitting articles.

4. Your writing (and your knowledge) will improve with the more articles you write.

Writing articles is a great way to stimulate learning for yourself and your readers. No matter how confident you are of your knowledge, five years from now if you look back at the articles you’re writing today you’re bound to think, “Wow–I’ve really grown!”

Look at ‘expert status’ as a work in progress. It takes time and effort. Be patient with yourself.

5. Expertise is relative.

If you’re just starting out, write on what you understand. You can be an expert at teaching introductory concepts. Do not pretend to know more than you do, but fully explore what you do know in your articles.

As a newcomer to your field, you actually have some advantages. You can easily tap into the best way to explain a beginner concept because you remember what confused you when you were starting out.

Remember, the next time you sit down to write an article–you are an expert!

Present your ideas clearly and carefully. Work to expand your knowledge on a consistent basis. Write consistently and accumulate a library of articles that speak to your authority in your field.


Another way to convey expertise is for your articles to appear on many websites. Submit each article to multiple publishers, and your articles will receive more exposure. Steve Shaw created the web’s first ever 100% automated article distribution service, SubmitYOURArticle.com, which distributes your articles to hundreds of targeted publishers with the click of a button. For more information go to=> http://www.SubmitYOURArticle.com

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5 Ways To Convey Expertise In Your Articles

Advertise Smarter: How to Gain Maximum Exposure with Local Business Directories

Posted: 17 Aug 2009 10:56 AM PDT

Lately it seems like more and more companies are not advertising. There could be a number of reasons why they are not advertising. One reason could be that they want or need more advertising, but simply haven’t set aside any part of their budget for marketing. Another reason is that they will receive little or no exposure, and lose the entire investment of their marketing budget.

Whatever the reason you have for not advertising your company, whatever your product or service, company size or marketing budget – forget it! You’d have to be crazy not to put any effort into advertising your company, especially when the rule of thumb of advertising dictates that every $1 spent on advertising brings in $3 of revenue. At this cost vs. benefit ratio, who wouldn’t advertise?

Businesses who don’t advertise just haven’t found the way to advertise smarter. When it comes to business advertising, it seems like the grass is always greener on the other side of the fence. While it may seem like competitors are getting more business, better advertising and more profits for less work, this is not always the case. With local business directories, smaller companies can maximize their exposure for less money and less work.

What is a business directory?

In simplest terms, a business directory is a website where business owners can add their website and details about their company. This information is generally listed in categories to allow visitors to the business directory to find the products or services they need quickly and easily.

Why are business directories smart advertising?

Advertising via print, TV or radio is expensive, and will not always reach your target demographic. Local business directories allow you to reach targeted local online consumers looking for your specific services. With a local business directory you don’t have to break the bank to get good online exposure.

How can I advertise smarter with a business directory?

The first step is to find the best business directory for your company. Shop around, and compare costs, however make sure you compare apples to apples (one niche business directory could be very different from another niche). You want the largest service area and the most number of categories you can be placed in for a reasonable price (more exposure = greater return).

Do your homework and google what you think your customers will search to find the product or service your company offers. Business directories that are already listed on the first page for your target keywords should be your first choice. Make sure your choice of business directory limits the amount of members they take and also provides a source of credibility for you and your company, you don’t want to be just one out of thousands of listings.

Don’t put all your eggs in one advertising basket. Pick two or three different business directories and find the ones that work best for your particular product or service. For the best outcome spread the field, and set a budget (don’t be too cheap here or your test will not yield good results).

Most importantly, find a business directory that will not tie you into a long term contract. Make them put their money where their mouth is and earn your hard earned money on a month to month basis.

Gain Maximum Exposure

Dollar for dollar, an online business directory is the best way to advertise smarter, not harder. With lower costs than traditional advertising, and more focused traffic to your company’s website, business directories truly are a wise marketing and advertising choice.


Sarah  Simmons  – TenList creates a win-win situation by connecting local businesses with local customers to provide a business directory with True Local Results for all. For a fraction of what other business directories charge, TenList can drive unlimited search engine traffic to your business.

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Advertise Smarter: How to Gain Maximum Exposure with Local Business Directories

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Getting the Right Marketing Mix Using Social Media

Posted: 15 Aug 2009 01:39 PM PDT

twitterFor months (or is it years now?) we have been reading articles on how businesses should develop a presence on Twitter and build a Facebook Page as part of their SEM objectives. Now, with social media firmly established in the armoury of our online marketing efforts, how can we best take advantage of these two social media giants?

As if to demonstrate their power in the market these days, both Twitter and Facebook (to a lesser extent) have been targeted and dealt painful denial-of-service (DoS) attacks and, as a result, many hours of downtime.

With hackers determined to bring Twitter down to earth, it was acknowledged that although defensive measures had been taken on the company’s part to repel further attacks, third-party developers whose applications have been using their application programming interface, were found vulnerable.

In a similar vein, the social-networking site Facebook was also hit with a DoS attack, but it didn’t appear to be quite so threatening as the one that knocked Twitter off its perch on the same day.

Social media, as a phenomenon, has taken online marketing by the scruff of the neck and placed it in the control of the general public. In essence, traditional search engines, where votes have often been bought and traded by sleight-of-hand SEM tactics, have now been delivered on a platform where we decide our preferred content. Not ideal, but popular.

But how do we achieve success in this and what should the marketing mix be? Let’s take a look at how some of the “big guns” treat social media?

One of the best marketing campaigns I have seen on Facebook Pages is that of Coca-Cola. They employ very sophisticated marketing methods, like the post, “Random Coke Fact: Coca-Cola translated to Chinese means “Delicious Happiness”.

And not to be outdone by the world’s addiction to everything green, another post from the company reads: “Recycling Week in the United Kingdom, and to celebrate, Coca-Cola’s unveiled this massive sculpture made from recycled aluminum cans! So when your Coke is empty, please Give it Back.”

Their posts are multi-lingual also. But I did notice the trends employed in their “open marketing”: no sooner did they try to have the Chinese and environmentalists in their pocket, they went after dog lovers with, “Puppies love Coca-Cola, and the feeling is mutual!”

This is not exactly a line that can easily be lifted by the SEM community: “Puppies love Google Sitemaps, and the feeling is mutual!” doesn’t quite work, does it? Conversely, their tweets have been styled to be far more interactive with the public and in many regards this company has the online marketing mix about spot-on.

Because of Google’s business model and its customer base, it is, of course, different. It has to be. Many of its posts on Facebook describe new products and services with a mix of more interesting posts such as, “Check out this cool video showing the Google Chrome logo being built out of legos!” and “Have you explored the Moon in Google Earth yet?” Not to be left out of growing environmental bandwagon posts, they wrote: “Should you spring clean your solar panels?” in which they have “assembled a 1.6 MW solar panel installation at our headquarters in Mountain View in 2007…”

The BBC have registered their Facebook Page under the Entertainment & Arts – Television section and provide a modest link to their website and have provided a poorly-used discussion board — in my humble opinion. As a news outlet, they seem to be far more concentrated on exploiting Twitter, because of their Breaking News alerts, with 172,756 followers.

Search Engine Watch and The Guardian newspaper provide a profile and leave their social media posts to the rightful platform of Twitter, as most major media companies do. So, it’s really a case of creating the right media mix for your clients. Nothing here is set in stone. You have to identify who your audience is, what they want and what is the best approach you should take to your marketing.

If you have articles or press releases or are looking to improve your relationships with your customers, both Twitter and Facebook Pages allow you to do this. According to the owners, your Facebook Page allows you to “leverage connections” between “friends” and allow your “fans” to become “brand advocates”. Your posts will also appear in their news feed. Essentially, when Facebook users become a “fan” of your brand, they will be notified of your updates via this feed. You can also share other content options, such as videos and photos, etc.

In summary, although there are many applications that can automatically post to both Facebook and Twitter, you need to make sure you have thoroughly researched how you intend to market yourself and your clients to determine your own unique marketing mix.

Simply posting the same information to both sites may well do for now but as social media marketing becomes ever more sophisticated, it may be a highly inappropriate and a tired marketing response for the future. As a first step, take a look at how the corporates have organised themselves.


John Sylvester is the media director of V9 Design & Build, a company specialising in web design in Bangkok, and who is an expert in search engine optimization and web marketing strategies.

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Getting the Right Marketing Mix Using Social Media

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How You Can Write Your Own Paycheck the moment You learn the Hidden Insider Secrets of Wordpress!

Posted: 22 Jun 2009 08:51 AM PDT

Below I will show you a really cool trick I just learned from a Gem of a manuscript containing all kinds of hidden WordPress back door secrets.

I have been a blogger, learning about blogging and of course learning WordPress for several years. I am in front of a computer so much that I have been known to take my shirt off for an hour or two so that I can take advantage of my monitors radiation to work on my tan.

Yes, I’ll admit it, I am a computer & internet junkie. I love to make money on the internet. I am so happy to be able to work from home, working my own hours, doing what I want to do whenever I want to do it. I don’t even miss that morning commute any more. It was really weird, when I first started to work from home I actually found myself checking to be sure I had everything before I made my new commute exactly 21 steps to my new office in a spare bedroom in my house, is that sick or what!

I even remember that I used to justify my commute by saying to myself (because I was the only one listening) that my morning trek was my quiet time. Yeah right, who was I kidding. If surrounding yourself with 20,000 pissed off caffeine junkies who are all late for work is your idea of quiet time; maybe you should plan your next family vacation to Iraq.

Let’s face it we all want freedom but we all know that freedom takes money. The more money you have the more freedom you have, period. To illustrate this point here is a saying from my dear old Dad. “Son, life is like a poop sandwich (not his exact words), the more bread you’ve got the less poop you’ve got to eat”. Wise words Dad, thanks.

Well, we also all know there’s a ton of money to be made on the internet, but the 64 thousand dollar question that eludes most people is, HOW? How in the world do you go out and get your piece of that mega Billion dollar pie?

The answer is WordPress! Why you may ask? Well, the answer to THAT question is; it can do everything!

If you want to build conduit sites, adsense sites, affiliate sites, of course blogs, sales pages, review sites, landing pages, redirect sites, full blown company sites and so much more I could write a book on it, then WordPress is your goose that laid your very own Golden Egg!

Do you know what the real definition of insanity is? It’s doing the same thing the same way over and over again every single day and somehow magically expecting the results to change. If it happens call me, I’ll be impressed and I’ll call the Guinness book of world records, because trust me they’ll want to know.

My point is; if you’re really interested in making money online then it would be absolute insanity if you didn’t want to master the one and only tool out there that can literally do it all for you. That would be like saying you’re a professional carpenter but you don’t want to find out how to use a hammer. Ridiculous I know, but it does illustrate the point.

So, what is the really cool tip and trick that you can put into action right now and start earning money within the next 1 hour? Yes, I just said that this one tip can have you putting money in your bank account within just one hour.

Well, first let me ask you just one little thing. And don’t worry this won’t drag on very long at all. I don’t need you to start wondering if Starbucks delivers just so you can finally finish this article.

My question is; do you think online video games is a big industry? I know what you’re thinking; What? does it take this idiot an hour and a half to watch the TV show 60 minutes? No, it doesn’t last time I checked I got it down to only 63 minutes.

Well, what if you could finally have the power to turn a WordPress blog into your very own personal online video arcade? Sounds too good to be true right!

Well it’s not too good to be true, WordPress just launched the plug in and I’m going to show you how easy it is to use right now.

To launch your video arcade simply choose a cool looking WordPress theme from 1000’s of free themes online. Next just install the WordPress arcade game plug in and go sign up with Mochiads the people who will supply you with constant game feeds. When you’re taken to your welcome page just scroll down and get your games publisher ID. You then just type the ID into your WordPress dashboard so you can configure the plug in (You only click one button by the way, that’s how easy it is). If you have all your files uploaded and named properly then that’s it!! That’s all there is too it!

Ok, so you might be thinking, that’s great now I have a free game site, but how do I make money?

Well, if you have hundreds or thousands of people coming to your site every day to play free games you can load your pages with Google adsense, sell advertizing blocks on your site, put up your own ads for your own products (if you don’t have your own you should develop some, the profits can be huge) or put ads for products you affiliate. Literally, your choices are endless.

This system is so easy, you can follow all the directions I gave you and have it up and running in under 10 minutes.

Trust me, If I can do it, you can do it. You really can make a fantastic living online and don’t let anyone tell you otherwise. Of course people will tell you you’re crazy, but will it be the 1st time anyone’s ever said that to you? Remember; Today’s Mighty Oak is just yesterdays Nut who held his ground.


Patrick Shelley is in no way a professional WordPress Coach of any kind. He is simply a guy who wasn’t making enough money and needed a solution which he found at=> http://hotwordpresstips.tripleyourinfo.com

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How You Can Write Your Own Paycheck the moment You learn the Hidden Insider Secrets of Wordpress!

Why Content Matters Now More Than Ever

Posted: 22 Jun 2009 08:42 AM PDT

Content has always been important. But we’re at a critical stage in Internet history right now where content is more important than ever. In fact, if you are not producing high quality, original content on a regular basis right this very moment then you could see yourself lose a gradual decline of market share in your niche in the next couple of years.

Factors That Influence Content Value

When it comes to content value, there are a number of factors that influence where you stand in the competitive line up. There’s more to it than merely adding keywords to a page of content targeted toward a specific audience. That worked in the early days of the Internet, and for some marketers it worked like a charm. It works much less today.

Today’s readers are more sophisticated than they were ten years ago, or even five years ago. Online content readers today want an experience, not just information. And it’s up to you to bring that to them. Here are five factors that drive content value in the eyes of your readers:

  • Originality - Original content will always win out over rehashed mash. Make it original and you’ll win readers every time.
  • Relevance - Readers want content that is relevant to them, not generic fluff.
  • Timing - Your content has to hit at the right time.
  • Economics - The economy matters. This past year has proven that. The real estate industry took a big hit. Other industries aren’t doing too bad. The economy influences buying decisions and it influences who reads your content as well.
  • Approach - How you approach your readership matters. If you’re too aggressive you can drive them away. Not aggressive enough and you won’t make any sales. Do it just right and you’ll be a happy camper.

Content Isn’t Just In Kansas Any More

In 1995 content factors were much simpler. Today, it’s a lot more complex. You have more options. And how you mix and match your options could mean the life or death of your business. Unlike ten years ago, content isn’t just a reference to the words on your web page. It can also mean other things:

  • Video Content
  • Podcasts or other audio files
  • RSS feeds
  • Widgets and gadgets
  • Interactive games
  • Forums and group chat
  • Social profiles
  • Even advertising content

Building a content-rich site is often an exercise in multimedia entertainment, even if you are selling a service or providing information. No longer are webmasters concerned only with writing keyword-rich content that rises to the top of the search engines. Today, you’ve got to provide a total user experience that keeps visitors coming back to your site over and over and over again until they finally decide to buy from you.

There’s More Content, More Readers, And More Competition

There is a lot more content today than there was fifteen, or ten, or even five years ago. And a lot more competition too. Most of your competition is better versed in the nuances of SEO and search engine marketing. The teachers have done a good job of keeping everyone informed. And because the search engines only have ten spots available on page one for any given search result at any given time, your window of success is quite small. Relatively smaller, in fact, than it was ten years ago. But the demands of readers haven’t changed. If anything, they’ve gotten stricter. Readers, and website visitors in general, have higher expectations.

It is these expectations that are driving the train of search, not algorithms. You can rank No. 1 for every important keyword to your business and that won’t keep visitors coming back again. You may pick up unique visitors, but few people make a purchase on the first visit to a website. That’s why your content has to be top-notch. If your content doesn’t strike a chord with your site visitors in at least three of the five important content factors above then they won’t stick around and they likely won’t return either.

The more reasons you can give your site visitors to come to your site and stay on it the more likely they will buy from you. But the fight for readers, and buyers, is more than just a fight for keywords and rankings. It’s a fight for respect and authority, which begins - and ends - with content.


Allen Taylor is CEO/Operations Manager of Blog Content Provider and writes Taylor’s Internet Marketing Blog. He has managed more than 100 commercial blogs with his team of ghostwriters since 2006.

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Why Content Matters Now More Than Ever

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How Twitter is Teaching Business the Lost Art of Conversation

Posted: 21 Jun 2009 10:29 AM PDT

So it’s happened. Twitter has gone mainstream. As Twitter users, we knew instantly when Mumbai came under terrorist attack. We laughed at the photo of Stephen Fry stuck in an elevator when he tweeted his predicament, we were there when Ashton Kutcher beat CNN to 1 million followers, we caught the first glimpse of passengers being evacuated from the ditched plane on the Hudson River and we all suffered the lag time when Oprah Winfrey sent her first ever tweet on live TV.

Industry pundits and bitter journalists regularly diss Twitter as a time-wasting, “look at me” fad, destined for Forgottensville in 2 years. In fact New York Times reporter Maureen Dowd is quoted as saying to Twitter founders Evan Williams and Biz Stone:

"I would rather be tied up to stakes in the Kalahari Desert, have honey poured over me and red ants eat out my eyes than open a Twitter account."

So is Twitter really just an emergency beacon and “a toy for bored celebrities and high-school girls” as Dowd gleefully claims?

Thankfully, no. The latest wave of Twitter users are business executives. They range from home business owners, SME’s, middle and upper management, marketing executives, brand evangelists and CEOs. Take a look at ExecuTweets and you’ll see some well-known names with very active Twitter accounts: Richard Branson of Virgin, Lisa Stone Co-founder of BlogHer, Tony Hsieh CEO of Zappos and Steve Case Co-founder of AOL, to name a few.

It’s not just individuals either. Some of the world’s most recognized brands are Twittering. I found a number of super brands on Twitter and asked my followers which of these they were following:

POLL QUESTION: Which of the following US companies do you follow on Twitter?

Amazon 19%
BestBuy 2%
Dell 7%
DunkinDonuts 2%
Etsy 4%
Motorola 0%
Overstock 5%
Starbucks 12%
Threadless 16%
UrbanOutfitters 2%
WholeFoods14%
Zappos 18%]

Other major brands with Twitter accounts include:

• JetBlue
• ComCast
• Vodafone
• TheHomeDepot
• H&R Block
• Qantas
• Virgin
• Forrester Research
• Ford
• Samsung
• Kodak

Twitter as a Business Tool

So why would companies be interested in Twitter? Because they know that conversation is a powerful, persuasive business tool and right now, Twitter is where the conversation is happening.

Here are some recent stats about the micro-blogging site from Nielsen:

- Twitter is fastest growing community site on web
- Twitter experienced 1,382% growth in the 12 months to Feb 09
- The largest user group on Twitter is 35-49 year olds

As the Internet morphs from Web 2.0 to Web 3.0, conversation has quietly ousted content and taken the throne as King. The Web has always enabled businesses to reach new markets. But Twitter allows them to engage directly with customers and potential customers in real time in front of an impressionable public. The opportunity this provides is unparalleled. As an effective advertising tool, the dusty old Yellow Pages seems positively prehistoric in comparison.

So just how are companies using Twitter as a business tool? To find out, I set up a poll and tweeted the question:

POLL QUESTION: If you represent a business using Twitter, what is your/their *main* reason for doing so?

The results were quite interesting:

Branding 7%
Driving traffic 23%
Reputation management 7%
SEO 0%
Internal communications 0%
News / product announcements 11%
Service status updates 2%
Customer interaction 37%
Fun 5%
Other 9%

A couple of things stood out for me here. Firstly, the majority of companies who took this poll are using Twitter primarily to interact with their customers and drive traffic. That’s understandable. But very few are using it for reputation management and none of them are yet using it for Search Engine Optimization (SEO) reasons. It was also interesting to see that a few businesses are using Twitter purely for fun.

Asked why he thinks Twitter is a good fit for business, Overstock’s Social Media Manager Josh Austin says:

“Twitter allows for a personal, real-life brand presence, while fostering better communication, engagement and attention to our customers.”

Customer Interaction on Twitter

So just how do customers interact with businesses on Twitter? I wanted to find out, so I launched another poll:

POLL QUESTION: Have you ever communicated directly with a company using Twitter? What was your main reason for doing so?

Yes to resolve an issue 25%
Yes to give positive feedback 18%
Yes to give negative feedback 6%
Yes for another reason 16%
No 35%

It was encouraging to see that 65% of poll respondents have conversed with a company using Twitter. When you consider that nearly half of those people had an issue to resolve with the company they communicated with, the potential for customer loss and retention is lit up like the proverbial Christmas tree. Then there’s the number of respondents giving companies direct feedback via tweets. That’s enough to get any PR Department salivating!

Meg Geddes, a Search Marketing expert and power Twitter user related her recent positive experience with a business on the micro-blogging site:

“At the end of December, there was a special one-day only promotion through Intuit and Staples (an office supply) for buying Quickbooks Pro where you’d get a full rebate. I ordered it and filled in my rebate paperwork but it was illegible and had to be refaxed. The date on the revised paperwork sent by Intuit didn’t match my order date (and I didn’t notice) so my rebate was denied. I was bitching about it on Twitter and within half an hour, someone from Intuit sent me a tweet asking if she could help. I laid it all out for her, and she got it approved; I got my rebate very shortly after that. I was very happy, as I had been expecting to have to sit on the phone for hours with Intuit and/or Staples.”

But they’re not all positive experiences. Below is an exchange I witnessed on Twitter between a company representative (V) and an unhappy customer (J) who was Twittering while on hold with a Call Center.

J - What the hell is happening with our countries [industry removed]? Are they actually all run by turkeys?

V - Can I help?

J - I officially ban the V Twitterati from this conversation.

V - You seem to be having a problem with a V product. As I’ve said, can I help? If not, why are you bringing it up?

J - This is Twitter. I can bring up whatever I want. If you don’t like the rants and discussions, feel welcome to party elsewhere

V - Oooh, sensitive! Well, good luck with it. I’m sure it’ll be just fine.

J - No you cannot help. I am already dealing with V muppets.

J - [@somebody else] I’m polite to customers. I never harass them. But this discussion is about frustration with V - and all justified.

V - I really don’t understand what it is you hope to achieve. you say you have a problem but refuse to accept any help.

J - Pull the cottonballs out of your ears. Please join another discussion.

V - then you say you wish more companies use Twitter while refusing to accept my help, through Twitter.

J - I’m not rejecting help. Only help from you. As mentioned 5 times now!! I’m already talking to V to resolve

V - J, if you want some help with your problem, if you ACTUALLY WANT TO SORT IT OUT, let me know

J - Ok (non listener) for the 6th time today. I’m already resolving it with V. So I don’t need YOUR help.

V - so you’re resolving the problem. Good. So why are you whinging about it?

J - DO NOT try to tell me what I am and am not allowed to talk about. I can discuss whatever I want.

V - I saw you asking for help on Twitter, so I responded on Twitter. How is that a bad thing? Seriously, I’m keen to know.

V - If Twitter can’t be used for support then I guess I should stop trying to help anyone who wants help via Twitter.

J - As you have the right to hijack conversations, I have the right to vent. That’s Twitter…

V - Sorry everyone, I just wanted to know… I guess I really can’t help

Clearly, this issue could have had a positive outcome, but mistakes were made on both sides. The customer shouldn’t have been so quick to reject help when it was offered and the company representative should have let the issue go instead of pushing it and trying to publicly humiliate the customer into accepting help. But the exchange gives you an idea of the opportunities there are for customer communication and retention.

Open a Dialogue, Silly

Kaila Colbin runs the Social Marketing agency Missing Link in Christchurch New Zealand. She says that businesses can be transformed by simply opening a dialogue with their customers using blogs, emails and Twitter.

“For businesses looking to build a direct connection with their customers, Twitter can't be beat, but it only works if you've got the right mindset and are prepared to invest in relationships”, she says.

“Unlike traditional advertising, a Twitter presence requires constant two-way communication to be effective. It also requires a level of transparency and selflessness that most companies aren't used to employing in their marketing efforts. You can't pretend to be perfect, and you can't talk only about yourself.”

Colbin can generally convince companies to hire her by asking a single question: “Would you like to be the one having that conversation with your customers, or would you rather your competition do it?”

The Pizza Meal Win

It’s not just super brands that can benefit from using Twitter. Small businesses can gain from it too. Take Silicon Valley pizza chain Tony & Alba. By using keyword tracking and the Twitter Search tool, they monitored conversations on Twitter involving the keyword *pizza*.

Seeing a tweet from local man Ryan Kuder to his buddy suggesting a rival pizza place as their venue for dinner that night, Tony & Alba tweeted Ryan directly suggesting their pizza restaurant instead. It was further away for Ryan and his family, but a quick offer by Tony & Alba to reserve a table and throw in free soft drinks clinched the deal. A positive meal experience and a single tweet won the respect and future business from 3 happy families.

The Free Burrito Fail

But if you’re going to use Twitter to promote your products, make sure you’re prepared for the potential rush of business. In February this year, Utah-based Mexican restaurant chain Costa Vida sent a one-day-only offer for a free sweet pork burrito to its 80 followers on Twitter. As part of the promotion, Costa Vida required customers to have an electronic coupon on their mobile phone.

The Sweet Pork Burrito promotion was designed to test the effectiveness of leveraging social media Web sites like Twitter and Facebook in brand building and in driving restaurant traffic. However Costa Vida customers tweeted about the promotion and forwarded the offer to friends via mobile phone. Their followers told THEIR followers and so on, until more than 2,500 people inundated one of Costa Vida’s stores looking for their free burrito.

Costa Vida had to send multiple Twitter updates with instructions for how new Costa Vida Fans could redeem their coupon on a future date for the (now sold-out) burritos.

Reputation management

Savvy companies already understand the power of Twitter. Companies with shareholders monitoring their every move can’t afford to have their brand sullied at the virtual water cooler. These companies have employed staff whose only job is to send out short bursts of 140 characters every hour or so.

Handbooks on Twettiquette are being distributed to their marketing teams. They’ve created TweetBeep accounts to monitor how their brand is being talked about by Twitter users and they’re actively engaging with those people. They’re already at the water cooler and they’re handing out the cups.

Think your business can be a Twitter success story? Then here’s one last piece of advice, courtesy of Michael Martine:

“If you’re on twitter to market your business, the best thing you can do is shut up about your business and help people.”

Article by Kalena Jordan who writes a daily Search Engine Advice Column, and is Co-Founder of Search Engine College - an online training institution offering online instructor-led and self-study courses in Search Engine Optimization and other Search Engine Marketing subjects. Follow Kalena on Twitter.

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How Twitter is Teaching Business the Lost Art of Conversation

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Grow Your Online Business with Social Media

Posted: 19 Jun 2009 12:46 AM PDT

facebookWhen it comes to operating a successful online business these days the key is traffic to your website. In order to generate traffic there are a number of sources one can tackle. The first and most obvious is an increase in your search rankings over at Google. But what about all those social media websites floating around out there - are they worth your attention?

According to a release at Nielsen Online (PDF), social media is eating up more and more user time online and is truly becoming one of, if not the biggest online activity. According to Nielson, “In the U.S. alone, total minutes spent on social networking sites has increased 83 percent year-over-year”. In the past 12 months Facebook has seen the total time spent in minutes on its social networking platform grow by nearly 700% compared to April 2008, pushing it far above second place’s MySpace.

In April of 2008 MySpace saw usage around the 7.2 billion minute mark with Facebook trailing at 1.7 billion minutes. In April 2009, MySpace dropped by 31% down to 4.9 billion minutes with Facebook growing incredibly to 13.8 billion.

When it comes to Social Media there is no denying that Facebook is occupying more and more users time. Relative newcomer Twitter came in at around 300 million minutes for April 2009, up nearly 3700% from 2008’s meager 7 million.

So how do these numbers impact the average site owner? Well, with this high injection of internet users flocking over to social media platforms, you have to ask yourself - why aren’t you there? Top search rankings at Google still dominate when it comes to search and traffic delivery overall, however, with so many millions of potential customers loitering around these social sites, you need to get your site into the action.

By becoming an active member in networks like Facebook, Twitter, and the others, you can drastically increase your online exposure resulting not only in more traffic to your site and possibly increased sales, but also increasing the chances of people linking to you - which in turn, will result in higher search rankings and even more traffic.

There are a number of things I recommend to just about anyone with a website. First, get a good grasp of what your competition is doing, and do the same, but better. Often I will recommend to a client that they create a blog, and I will get the response “but my competitors aren’t doing it”. That right there should give you the incentive to be the first in your industry. If you competitors aren’t doing something, and it’s a known contributor to rankings and a healthy website, then you need to do it to put yourself one step above them.

The same goes for Social Networking. Blogs have become a mainstream way for companies to provide information to their users and Social Networking is starting to take this over. The beauty of these social media websites is not only the speed in which you can communicate with your customers, but also the interactivity and relationship you can start to develop. It’s much like going to a mixer through your chamber of commerce, but at a much larger scale.

It’s not too late to jump on this social media bandwagon. While the user base on these platforms is growing considerably, the number of businesses taking part is still relatively small, at least in comparison to how many business based websites are out there. So if you haven’t already, go out there and open that Twitter and Facebook account, and if you have a stagnant account already existing, start increasing your activity. You’ll be surprised at the positive impact your efforts will have.

Scott Van Achte is the Senior SEO at StepForth Web Marketing Inc.; based in Victoria, BC, Canada and founded in 1997. You can read more of Scott's articles and those of the veteran StepForth team at http://news.stepforth.com or contact us at http://www.stepforth.com

Post from: SiteProNews: Webmaster News & Resources

Grow Your Online Business with Social Media

The Common Misconceptions of Owning a Website and why Sponsored Links are Good

Posted: 19 Jun 2009 12:37 AM PDT

There is a common misconception that a website automatically catapults a business to global stardom. This could be true - with a lot of time and money spent on it - but in isolation, a website is next to useless. No doubt all you SEO experts out there will think I’m teaching grandma to suck eggs but there are literally thousands of people starting out who just don’t realise what it takes.

The truth is, a website on its own is akin to opening a new shop at the bottom of a dark, gated alleyway - with no signage or advertising. Passers-by will do exactly that, pass by, never knowing what wonderful products you are selling. Without the brightly lit signs, local press, opening launches, special offer flyers and other advertising, nobody will ever know your shop is there!

It’s the same with a website, unless people know it’s there, they will never visit it.

So what does it take to get noticed?

Well, for a start, you should register your URL as early as you possibly can. Put up a page stating “website under construction”. Google rates websites, amongst other criteria, for how long they have been up and running. A new website will take many months before Google’s bots will start giving your site any credence.

Next, when you build your site you need to ensure it is built to be optimised for search engine spiders. There is a lot of information out there about how to do this but unless you are a web developer my advice would be to find a reputable company to do it for you. You get what you pay for. In my experience, a cheap website will end up costing you more in the long run. Better to employ a company with a proven track record than to to spend months messing around with a sub-standard site.

Then you will need to be constantly updating your site with fresh content so the spiders know you are a live business and so that your readers or customers have something to keep them coming back .

Establish links to your website from other sites that are high page-ranked. There are a number of ways to do this.

  1. You can email the webmaster and offer to provide reciprocal links or manually enter your website details into the many thousands of directories or you can purchase software to part-automate the process. Again, this process takes a lot of time and effort and tests the greatest of patience.
  2. Write articles and post them to the big article directories. If readers like your article they can publish them as content on their site, which then provides a link to your site.
  3. Participate in forums, using your expertise, use blogs and social networking sites to get your url out there as much as possible.

Okay so all this takes time. What about getting business in the meantime?

Well this is where we come to sponsored links. Sponsored links can give you the immediate exposure that you need. This is where you and your competitors essentially bid to be seen on the right hand side of Google’s Results Page. I read all sorts of articles about the pros and cons of using this facility and I get the feeling that the overall message is a negative one, that somehow paying to be at the top of the listings is cheating. Well I don’t subscribe to this. The organic listings have created a situation that is very similar to the rise of the supermarkets and decline of the greengrocer and butcher and fishmonger. It is hard to compete with their buying power.

This is not so different. To get a good flow of visitors on your site you need to be on the first page of Google for your chosen keywords. To be on the first page is not easy, as I said before it takes a lot of time, effort and money to get there and stay there. Most small businesses, particularly those who are just starting out, don’t have the time, money or know how to do this. But they may well be offering a really good service, product or whatever. It isn’t cheating; it is just a way of getting noticed by your target audience while you gradually develop your SEO skills.


Michael Jillions is a Director at Mill House Data Solutions Ltd, specialists in the design of professional grade, bespoke database applications.
http://www.millhousedata.com\

Post from: SiteProNews: Webmaster News & Resources

The Common Misconceptions of Owning a Website and why Sponsored Links are Good

Why Internet Marketers Love The Rain

Posted: 19 Jun 2009 12:32 AM PDT

There have been more rainy days in the northeast than one can possibly imagine. The weather is obviously playing a role in the way internet marketers approach their daily tasks. But, this article has nothing to do with the effects of global warming.

Instead, I realized today that rain is the best friend of the internet marketer for several reasons. Many of these reasons relate to my six year old son but let me explain…

As an internet marketer myself I walk around with a little blue pad with a list of daily, weekly and monthly tasks written down in order for me to be sure to complete certain tasks on time. Now I know I should be using some kind of PDA instead, but the blue pad is just annoying enough, sticking out in my pocket, to make sure that I don’t forget it’s there. PDAs etc are just too easy to ignore.

So, what are the reasons rain is the best friend of an internet marketer?

Reason #1: The Sun Isn’t Shining - Usually, I would be at my computer trying to finish all of the items on my little blue pad trying to ignore my six year old son’s pleas to play in the yard. Kicking a soccer ball or taking a swim in the pool on a hot, steamy day is difficult to deny. Rain sort of puts a stop to all of this frivolity.

Reason #2: Watching The Media - Rainy days are days for the movies…or so I was told when I was a kid. Now that I’m all grown up, rather than heading to a movie theater, I relaxed with a mug of coffee and reviewed a video directly on my computer screen. OK, it’s not as much fun, but sometimes watching great videos can be a great way to spend time on a really rainy and story day.

Reason #3 - No Distractions - As most of you, there are always distractions when you work out of your home. Postman, FedEx, gardeners, pool guy etc. all have a real need, for some reason, to ring my doorbell to tell me something I really have no reason to hear. On rainy day, no such thing. They all stay home!

Reason #4 - Creativity - Somehow, when all of these distractions; six year old son, no postman, no gardener, no delivery guy etc to bother me just when I need to really dig down deep and be creative.

Now, I fully realize that there may be many other businesses that may also do better in the rain while others may not do as well. However, anyone that works at home and needs to be fully focused can easily relate to this rainy day phenomenon.

On my little blue pad are numerous tasks that seem to just get done a bit better when the sun is hiding behind those dark black clouds.

A perfect case in point occurred today (which may vary depending upon when you reading this article) when I was finished with my blue list tasks (a topic for another article) and I still had some time to spend since in no way was I going out to play in the rain. So….I decided to develop a quick web page, create a free ebook for my loyal subscribers, add a post to my autoresponder and send out an email offering this free ebook to my entire list of subscribers.

Conclusion - This may not sound like much but if the sun was shining no such free gift would have been created and my loyal subscribers would have lost the positive information contained within that report. Plus, rainy days are just perfect for reading free reports…..


Get your own copy of , “Profiting From Web 2.0 Sites” - Leverage Your Business and Marketing Power On The Latest Wave on the Internet - written by Cary Ganz, Creator of the Newbie Phenomenon Click Here

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Why Internet Marketers Love The Rain

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