SiteProNews

SiteProNews


How a Google Penalty Can Make Your Site Stronger

Posted: 18 Aug 2009 02:07 PM PDT

googleOver the past 12 years consulting on web marketing I have answered countless questions but one question I receive often stands out from all; how to remove a Google penalty. The following is an example of a question I received in the past from a person named Patrick:

“PLEASE HELP! For the last 8 years we were #1 for a ton of search terms but then my site got penalized by Google because we had overused some keywords. We fixed the issue months ago but my top rankings are all still over the place. Sometimes we get back into the top 10 and we all breathe a sigh of relief, then just a few hours later we are on page 5. What is going on and how can I correct this? We are beyond frustrated!”

First, Some Research

In order to answer Patrick’s question I needed to find out a couple of things about his website to make my answer more accurate:

• His site has excellent content right now and when I looked at past versions of the site I see the content was still great but definitely had keyword stuffing problems.

Key finding: his site is really well done so I can see why it had top rankings before.

• I took a look at competitors found in the top 10 under several keyword searches that were obviously main targets for his website. After reviewing the backlinks for each competitor’s sites I could see they were all very well entrenched but their content was not up to par with Patrick’s site. I reviewed Patrick’s backlinks and was surprised to find that he had very few.

Key finding: his competitors have a lot more backlinks than Patrick’s site does.

An SEO Tool Note: I use Yahoo Site Explorer for cursory examination of backlinks for my clients and their competitors. For more in-depth research I use OptiLink by Winrose Software [that is an affiliate link] which provides excellent statistics that are very useful for analyzing the quality of backlinks among other things. Here are more recommended web marketing tools .

• I checked the server headers for their home page and other key pages to make sure nothing was outwardly wrong with their server configuration; everything was fine.

• I took some time to surf through Patrick’s website and discovered that not all of the keyword stuffing had been removed.

Key Finding: Google may still feel his site deserves a penalty because it is not 100% clean.

My Answer to Patrick

First I will layout why it seems your site did so well to begin with. Your website has very few backlinks in comparison to your competitors who have significantly more. So, as near as I can tell your top rankings were so high because you had built an awesome reputation with Google by providing unparalleled content; I can’t find a single competitor that can match the quality of your content. For a long time you managed to stay at the top of your marketplace by continuing to provide great content. Unfortunately, you were over-optimizing the content by adding too many incidences of the same keywords (keyword stuffing) and Google took a disliking to it.

So why is it so hard to regain your ranking stability? Your site lost the glue that kept it competitive when Google penalized it. The glue, in this case, was your site’s reputation that was created based on your content which lost its stickiness due to Google’s penalty for the keyword stuffing. Without your content
advantage your competitors have leaped ahead of you because they have far more links than you have and no ranking penalties (that we know of). Without links and with the Google penalty applied to your site your content hasn’t the power it had before so your rankings will fluctuate for an indeterminate amount of time; there is no sure time limit on a Google penalty.

My Recommendation for Removing the Google Penalty

1. Remove all of the keyword stuffing on your website. I know it is a large site and this is no small feat but it needs to be done. With your site cleaned and nothing remaining but quality content there will at least be an end in sight to the Google penalty and your site will also benefit from being more readable and usable to a visitor.

2. Begin an ongoing link building campaign now – there is no time to delay. Links are another path to building credibility for your website which it sorely needs right now. There is also a good chance that high quality incoming links will act as additional entry points to your website for Google to index your newly revised site and reconsider the penalty.

3. Review Google Webmaster Tools and attend to any errors/alerts/warnings that Google has provided. Also make sure to submit a fresh sitemap once the site is cleaned so that Google takes notice of any content that may have gone unnoticed and/or new content.

4. Freshen content on key parts of your website with rewrites or additional articles. This will provide positive activity that Google cannot deny adds value to its index.

5. Bolster your Pay Per Click campaigns so they can bear some of the burden during this dry spell of low organic rankings.

6. Be patient. If you do everything I have noted above, you are in a great position to succeed and your site will be stronger than ever before.

By applying these recommendations you will very likely discover that the Google Penalty was more a blessing than a curse because your site will come out stronger than ever before.

Is your website suffering from a Google penalty? If so, feel free to drop me an email and we can discuss your situation.


Ross Dunn is the CEO/Founder at StepForth Web Marketing Inc.; based in Victoria, BC, Canada and founded in 1997. You can read more of Ross’s articles and those of the veteran StepForth team at news.stepforth.com or contact us at www.stepforth.com, Tel – 250-385-1190, Toll Free – 877-385-5526, Fax – 250-385-1198

Post from: SiteProNews: Webmaster News & Resources

%%How a Google Penalty Can Make Your Site Stronger%%

How a Google Penalty Can Make Your Site Stronger

How an SEO Consultant Could Help Your Sales Take Off

Posted: 18 Aug 2009 09:33 AM PDT

Starting out it can all be so overwhelming. But it doesn’t need to be.

We have to get our products or services exactly right.

Then we have to figure out how to explain them to others through our website.

We understand the reasons people should buy what we are selling. But can we successfully explain that to our website visitors in convincing language they relate to, instead of jargon and lingo related to our industry?

Finally, we have to develop an action plan to market online and within our budget, which is often limited when first starting our business.

And how do we develop that marketing plan? Where do we get the information necessary to formulate marketing techniques that will actually work for us? The number of sources out there is simply overwhelming!

This is when getting feedback from a professional outside our own industry can be valuable. You can turn to an affordable Internet Marketing Consultant or an affordable SEO Consultant who understands and specializes in small businesses and new business start-ups.

What about Getting Internet Traffic to Your Site?

Some start by using pay-per-click marketing, like Google AdWords. It’s GREAT for sales lead generation.

The trouble is that AdWords can get expensive quickly. And it takes a LOT of time to set up and manage over time.

Starting out it may make sense to use AdWords. Plus, it can be a great way to test your keyword search phrases to find out which ones convert best. You can use AdWords for this purpose before beginning search engine optimization (SEO).

But ultimately…sooner or later…you’ll need to optimize for the search engines (SEO).

Affordable SEO can provide you qualified Internet traffic without per-visitor costs. Think of it almost as free advertising.

You should also utilize article marketing, getting your message in front of article directory visitors and ezine newsletter subscribers. This can generate faster sales, while you’re waiting on your SEO efforts to pay off.

Lastly, for most Internet businesses, they should use blog postings or opt-in email marketing to stay in touch with their prospective buyers, using a soft-sell method, over time. Think sales lead generation versus an immediate direct sales, the first time someone comes to your website.

If all you focus on are people who make a buying decision they very first time they come to your site, you’re missing out on the great majority of sales you can make!

How Much Traffic Do You Need?

Here are some questions you’ll need to consider when making decisions about AdWords and SEO:

  • What is your monthly sales revenue goal from your website?
  • How much traffic to your website on a monthly basis will you need to meet your sales goals?
  • What is (or will be) your click-through rate, whether from AdWords impressions or organic SEO listings? You need this number to determine the total number of monthly impressions you’ll need for your AdWords ads and your organic SEO listings, to arrive at the monthly traffic number you need to your website.
  • What is (or will be) your conversion sales rate from your traffic? Again, you need this number also to determine the amount of monthly impressions you’ll need.

Especially when first starting up, finding this type of data, evaluating it and then implementing a plan can be very time-consuming and can almost drive a person crazy!

There are a lot of so-called experts you can follow. But how do you know if they know what they’re talking about?

And without having these numbers (at least good estimates), starting AdWords or affordable SEO is like throwing darts with a blindfold on!

Again, this is where talking with an SEO Consultant or Internet Marketing Consultant can help light your path. Your result can be more sales and better sales lead generation, MUCH faster.

Which Keyword Search Phrases are Right for Your Business?

Think of keywords as the windows or doors to your website. Without using the right ones for YOUR business, your website is like a house without windows or doors — no one is coming in. Kinda the opposite of what you’re going for. :-)

What makes good keywords for your business?

My advice to clients I coach is your keywords should:

  • accurately match what the search engine users INTEND when they type in their keywords to the services or products you offer (get inside their heads);
  • bring you enough traffic to be worth the AdWords or SEO effort;
  • offer affordable enough AdWords bid prices, if you’re using AdWords;
  • have obtainable first or second page SEO results;
  • contain words in the phrases that suggest a searcher who is ready to spend money (unless you’re offering something that is truly free);
  • CONVERT directly to a sale, a sales lead, a sign-up…whatever your goal is.

Wrapping it Up

Be open to the value an affordable Internet Marketing Consultant or an SEO Consultant can offer you. Someone who has already gone down the road you’re on can help you avoid the potholes along the way. And those potholes can be very expensive…

There are talented advisors out there who understand small businesses and new business start-ups. And they price their services for these businesses.

Using someone talented, you’ll almost certainly make more sales, more quickly.

And following that advice and the other suggestions in this article, your Internet marketing plan should be off to a great start!


Marketing online since 2004, Paul Marshall can help you market on a budget. He’s a Sales Lead Generation expert and a Affordable SEO specialist offering affordable marketing services (and d-i-y Coaching). Receive your Free Introductory Consultation, just visit Strategic Web Marketing.net today!

Post from: SiteProNews: Webmaster News & Resources

%%How an SEO Consultant Could Help Your Sales Take Off%%

How an SEO Consultant Could Help Your Sales Take Off

Adding Search to Your Marketing Mix

Posted: 18 Aug 2009 09:29 AM PDT

businewssThe powerful capabilities of organic search engine optimization (SEO) are now a highly sought after marketing tool by many companies that want to alert customers to their products or services by focusing on certain keyphrases that highlight these offerings. And though SEO has embarked on a meteoric rise in the past few years, other non-traditional forms of marketing are now gaining a great deal of well-deserved credibility as well. More and more marketers are using paid ads to hone in on a potentially profitable client base, while other more traditional channels, such as PR and print ads, appear to be becoming somewhat less effective.

In a recent study (1), Forrester Research found that interactive marketing spending will reach nearly $55 billion by 2014, representing 21% of all marketing spend. And the fact of the matter is that marketers are continuing to place more stock in newer forms of marketing and social media, leaving many higher-ups to wonder if it is time for them to include these channels in their own marketing mixes. And with the help of your search engine optimization company, it’s possible to achieve outstanding rankings and results!

What follows are some common considerations that should be analyzed prior to the launch of an SEO campaign so that you will know what you are getting into, what you will need from your own team and your prospective search engine optimization company, and how to most effectively pursue this particular form of marketing.

Achieving Buy-in

Search engine optimization is unlike many traditional forms of marketing in that several departments must be involved in order for the SEO campaign to be successful. Apart from the obvious need to get buy-in from upper management (unless, of course, you are upper management), you will also need to get buy-in from your sales department and, very importantly, your IT department before pursuing the powerful capabilities your search engine optimization company can bring to the table.

Upper Management

While a well thought out, highly targeted SEO campaign is becoming an increasingly popular marketing tool, many “old school” bigwigs are uncomfortable pursuing something that is completely foreign to them. This is not an indictment of the individual – keep in mind that the traditional marketing methods that the company has likely relied upon (trade shows, direct mail, print advertising, etc.) have been relatively unchanged for decades.

While these traditional marketing channels may have remained relatively stagnant, the allocation of spend for them has not. According to a 2008 SEMPO report, more marketers are shifting their budgets to search rather than spending it on the more traditional channels of the past. Nearly 26% of advertisers shifted budget for print magazines to search; 23% from direct mail; 18% from print newspaper; 15% from website development; and 7% from email marketing.

One of the reasons for this is obviously the effectiveness of the channel. In the same study, SEMPO found that respondents viewed online marketing efforts as their strongest tactic or best ROI. 63% of respondents saw paid search as the best return on investment in terms of marketing or advertising efforts; 49% for organic SEO; 43% for email marketing; 12% for conferences and exhibitions; 11% for public relations; and 6% for print magazines.

Another reason for the shift in marketing dollars, which can be used as ammunition when you are trying to convince your higher-ups to go with a search engine optimization company, is the ultimate accountability that goes along with online marketing: the data that indicates success or failure of your SEO campaign is of the black-or-white variety.

When describing the effectiveness of a company’s marketing strategy, there is often an old sentiment tossed around – “I know that half of my marketing is not working, just not which half.” Because of the analytics involved in search engine optimization, your company higher-ups can take comfort in the fact that this is not another marketing initiative that will self-perpetuate indefinitely – the metrics involved in your SEO campaign will demonstrate that it is working, justifying the continued expenditure.

When trying to get buy-in from upper management, you also have a formidable weapon in the actions, or inaction, of your competitors. If your hated rivals are actively embracing the tools offered by a search engine optimization company, there will be a tendency among upper management not to want to let them get too far ahead. If none of your top competitors appear to be actively pursuing this channel, your company can gain traction before your rivals do and thus gain the competitive edge. Whichever the case, it is now much easier to present a compelling argument to pursue an SEO campaign.

Sales Department

There is often a mutual suspicion and distrust between sales and marketing, but in order for your SEO campaign initiative to be as successful as possible, you should involve sales in the process of selecting a search engine optimization company as early as possible. Achieving buy-in from the salespeople is critical in making certain that the leads that are generated from the website are followed up on as diligently as they should be. By asking sales to assist in important areas of the SEO campaign, like creating an ideal prospect profile and helping to identify targeted keyphrases (after all, they talk to your prospects more often than anyone), you should be able to ensure that when the leads start coming in, your sales team will believe that leads from the website are high-quality and worthy of their immediate attention. After all, without increased revenues, the SEO campaign is not a success – and your salespeople will play a crucial role in determining this.

IT Department

This can be your most difficult challenge. Unlike most other forms of marketing, search engine optimization is a mixture of marketing and technology. Without achieving buy-in, or at least acceptance, from the IT team prior to the launch of an SEO campaign, you are likely to run into problems. IT teams can be particularly protective of their “turf” and may be reluctant to hand over information to your prospective search engine optimization company. This is not inherently bad (it obviously shows dedication to the job), but it can make things difficult when your search engine optimization company is requesting that changes be made to the company website or that analytics platforms be introduced (to name only two likely scenarios).

If you are not used to dealing with your IT department, it would probably serve you well to involve your prospective search engine optimization company in the process of achieving buy-in with them. After all, the vendor should have years of experience in approaching these situations without ruffling feathers. If you choose to approach IT yourself, make it a point to let them know that they will receive a fair share of credit for the success of the initiative and involve them in how you are defining success. This may be enough to win them over to your side.

Works Cited

1. U.S. Interactive Marketing Forecast, 2009 – 2014


Scott Buresh is the CEO of Medium Blue Search Engine Marketing, which was named the number one organic search engine optimization company in the world in 2006 and 2007 by PromotionWorld. Scott has contributed content to many publications including The Complete Guide to Google Advertising (Atlantic, 2008) and Building Your Business with Google For Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide.  Medium Blue serves local and national clients, including Boston Scientific, Cbeyond, and DeKalb Medical. See how we can help you achieve your online marketing goals. Contact Medium Blue today!

Post from: SiteProNews: Webmaster News & Resources

%%Adding Search to Your Marketing Mix%%

Adding Search to Your Marketing Mix

Google vs Bing; Your Best SEO Bet

Posted: 18 Aug 2009 09:25 AM PDT

I got into search engine optimization when Yahoo was king and Google was a gleam in Larry Page’s eye so I’ve had a front row seat to all the big doings. And one thing I can tell you for certain is Microsoft just took off its kid gloves with the release of Bing and is looking for a shot at the reigning champ Google.

This article will show you how to hedge your bet with both contenders and come out a winner while these two Goliaths slug it out.

Round One:

First and foremost make sure you follow the one major rule that will apply to both engines; Content is King!

Although we don’t yet have a clear picture of how Bing will react to all situations we do know that, since it is being touted as the first decision engine, it will focus greatly on quality of content. That said, be ready to make your pages a little longer than you did when optimizing for MSN and be certain the copy reads well.

Round Two:

Great content is not enough. It has to be well written and natural sounding. Anything that sounds like it was written for a search bot will not make it into the top one hundred let alone the top ten.

Round Three:

Still dealing with on page content, you need to carefully consider how many times your keyword is mentioned and where it is found on the page text. Both search engines will not only look for your keywords but also the context in which they are found. It is no longer enough to simply have them sprinkled in the text randomly. Now the keywords need to actually flow in the context of the text as well. This is typically taken care of for you when writing naturally but is definitely worth the extra once over before posting the final page live.

Here is a little formula to help…

  1. Use one main keyword and up to two supporting keywords per page.
  2. Do not repeat the main keyword more than three times on a page.
  3. Do not repeat the supporting keywords more than twice each per page.
  4. Try to have at least five hundred words per page.
  5. Try to place your main keyword at the beginning, middle and end of the page text while keeping the writing natural and flowing.

Round Four:

Get as many high quality inbound links as possible. You already know this but it bears repeating. Search engines today are about popularity of the individual page returns. Having inbound links from Google authority sites will be more important than ever because any other search engine trying to trump Google will also be checking these stats as well as adding a few of their own.

That said, getting links from just the Google authority sites is not enough. You also want to get links from MSN’s top picks (which are now Bing’s top picks.)

Round Five:

To really hedge your bet, get an early leg up on your competition by becoming proficient in proven SEO software with a good track record on both Google and MSN (The tool at http://www.SEOeliteWeb.com has proven a good pick over the years for its ability to help develop SEO friendly content and locate the most beneficial link partners but there.)

And finally, look for domains for sale that are already ranked well on MSN. This could be the diamond in the rough opportunity of a lifetime for your online business.

By following these simple tips you can outdo ninety nine percent of your competition trying to share in the rewards offered by Google and Bing going head to head.


Mike Small is an SEO specialist and the founder of SEO by the Minute (http://www.SEObytheMinute.com), a telephone based SEO consultancy that offers 800 number SEO support for a flat rate of one dollar per minute billed securely through Paypal (No credit card or 900 number charges to deal with.) Got a two minute SEO question? It’s just two dollars.

Post from: SiteProNews: Webmaster News & Resources

%%Google vs Bing; Your Best SEO Bet%%

Google vs Bing; Your Best SEO Bet

SiteProNews

SiteProNews


5 Ways To Convey Expertise In Your Articles

Posted: 17 Aug 2009 11:00 AM PDT

Your articles offer you the unique opportunity to gain expert status in your reader’s eyes.

What are the perks of being regarded as an expert?

Imagine a potential customer typing your name into Google and being greeted with a lengthy list of your articles, all on your specialized topic, and written in a way that makes the reader think, “Wow–he really knows what he’s talking about!”

When a reader sees that type of display of your authority, it builds his confidence in your abilities, your products, your website, and your services.

Yes, there is more to article marketing than just building links!

Here are five ways you can convey expertise in your articles:

1. Actively work toward increasing your knowledge, and aim to be an expert in your field.

You may not think of yourself as an expert, but if you own a business and/or website on a certain topic, you need to either be an expert or be actively working to increase your knowledge so that you reach expert status.

It may take you a while to achieve a really in depth knowledge, but in the meantime portray what you do know with confidence.

2. Develop a teaching mentality.

Write in a way that beginners can understand. Teach specific lessons. ‘How To’ articles are always a good idea. Watch your vocabulary–don’t use niche jargon that the average reader would not understand.

3. Submit articles consistently.

The sheer volume of quality articles that you submit over an extended period of time speaks to your expertise in your field.

Imagine that there are two professionals in a field. One of them has only submitted a handful of articles while the other has hundreds of helpful teaching articles on all aspects of a specific topic–which one would you regard as an expert?

The one with the largest collection of quality content on his or her topic would be seen as being more of an authority.

Maybe you are knowledgeable, but you are not the absolute top dog in your niche (yet)–you can make up for that by consistently writing and submitting articles.

4. Your writing (and your knowledge) will improve with the more articles you write.

Writing articles is a great way to stimulate learning for yourself and your readers. No matter how confident you are of your knowledge, five years from now if you look back at the articles you’re writing today you’re bound to think, “Wow–I’ve really grown!”

Look at ‘expert status’ as a work in progress. It takes time and effort. Be patient with yourself.

5. Expertise is relative.

If you’re just starting out, write on what you understand. You can be an expert at teaching introductory concepts. Do not pretend to know more than you do, but fully explore what you do know in your articles.

As a newcomer to your field, you actually have some advantages. You can easily tap into the best way to explain a beginner concept because you remember what confused you when you were starting out.

Remember, the next time you sit down to write an article–you are an expert!

Present your ideas clearly and carefully. Work to expand your knowledge on a consistent basis. Write consistently and accumulate a library of articles that speak to your authority in your field.


Another way to convey expertise is for your articles to appear on many websites. Submit each article to multiple publishers, and your articles will receive more exposure. Steve Shaw created the web’s first ever 100% automated article distribution service, SubmitYOURArticle.com, which distributes your articles to hundreds of targeted publishers with the click of a button. For more information go to=> http://www.SubmitYOURArticle.com

Post from: SiteProNews: Webmaster News & Resources

%%5 Ways To Convey Expertise In Your Articles%%

5 Ways To Convey Expertise In Your Articles

Advertise Smarter: How to Gain Maximum Exposure with Local Business Directories

Posted: 17 Aug 2009 10:56 AM PDT

Lately it seems like more and more companies are not advertising. There could be a number of reasons why they are not advertising. One reason could be that they want or need more advertising, but simply haven’t set aside any part of their budget for marketing. Another reason is that they will receive little or no exposure, and lose the entire investment of their marketing budget.

Whatever the reason you have for not advertising your company, whatever your product or service, company size or marketing budget – forget it! You’d have to be crazy not to put any effort into advertising your company, especially when the rule of thumb of advertising dictates that every $1 spent on advertising brings in $3 of revenue. At this cost vs. benefit ratio, who wouldn’t advertise?

Businesses who don’t advertise just haven’t found the way to advertise smarter. When it comes to business advertising, it seems like the grass is always greener on the other side of the fence. While it may seem like competitors are getting more business, better advertising and more profits for less work, this is not always the case. With local business directories, smaller companies can maximize their exposure for less money and less work.

What is a business directory?

In simplest terms, a business directory is a website where business owners can add their website and details about their company. This information is generally listed in categories to allow visitors to the business directory to find the products or services they need quickly and easily.

Why are business directories smart advertising?

Advertising via print, TV or radio is expensive, and will not always reach your target demographic. Local business directories allow you to reach targeted local online consumers looking for your specific services. With a local business directory you don’t have to break the bank to get good online exposure.

How can I advertise smarter with a business directory?

The first step is to find the best business directory for your company. Shop around, and compare costs, however make sure you compare apples to apples (one niche business directory could be very different from another niche). You want the largest service area and the most number of categories you can be placed in for a reasonable price (more exposure = greater return).

Do your homework and google what you think your customers will search to find the product or service your company offers. Business directories that are already listed on the first page for your target keywords should be your first choice. Make sure your choice of business directory limits the amount of members they take and also provides a source of credibility for you and your company, you don’t want to be just one out of thousands of listings.

Don’t put all your eggs in one advertising basket. Pick two or three different business directories and find the ones that work best for your particular product or service. For the best outcome spread the field, and set a budget (don’t be too cheap here or your test will not yield good results).

Most importantly, find a business directory that will not tie you into a long term contract. Make them put their money where their mouth is and earn your hard earned money on a month to month basis.

Gain Maximum Exposure

Dollar for dollar, an online business directory is the best way to advertise smarter, not harder. With lower costs than traditional advertising, and more focused traffic to your company’s website, business directories truly are a wise marketing and advertising choice.


Sarah  Simmons  – TenList creates a win-win situation by connecting local businesses with local customers to provide a business directory with True Local Results for all. For a fraction of what other business directories charge, TenList can drive unlimited search engine traffic to your business.

Post from: SiteProNews: Webmaster News & Resources

%%Advertise Smarter: How to Gain Maximum Exposure with Local Business Directories%%

Advertise Smarter: How to Gain Maximum Exposure with Local Business Directories

SiteProNews

SiteProNews


Getting the Right Marketing Mix Using Social Media

Posted: 15 Aug 2009 01:39 PM PDT

twitterFor months (or is it years now?) we have been reading articles on how businesses should develop a presence on Twitter and build a Facebook Page as part of their SEM objectives. Now, with social media firmly established in the armoury of our online marketing efforts, how can we best take advantage of these two social media giants?

As if to demonstrate their power in the market these days, both Twitter and Facebook (to a lesser extent) have been targeted and dealt painful denial-of-service (DoS) attacks and, as a result, many hours of downtime.

With hackers determined to bring Twitter down to earth, it was acknowledged that although defensive measures had been taken on the company’s part to repel further attacks, third-party developers whose applications have been using their application programming interface, were found vulnerable.

In a similar vein, the social-networking site Facebook was also hit with a DoS attack, but it didn’t appear to be quite so threatening as the one that knocked Twitter off its perch on the same day.

Social media, as a phenomenon, has taken online marketing by the scruff of the neck and placed it in the control of the general public. In essence, traditional search engines, where votes have often been bought and traded by sleight-of-hand SEM tactics, have now been delivered on a platform where we decide our preferred content. Not ideal, but popular.

But how do we achieve success in this and what should the marketing mix be? Let’s take a look at how some of the “big guns” treat social media?

One of the best marketing campaigns I have seen on Facebook Pages is that of Coca-Cola. They employ very sophisticated marketing methods, like the post, “Random Coke Fact: Coca-Cola translated to Chinese means “Delicious Happiness”.

And not to be outdone by the world’s addiction to everything green, another post from the company reads: “Recycling Week in the United Kingdom, and to celebrate, Coca-Cola’s unveiled this massive sculpture made from recycled aluminum cans! So when your Coke is empty, please Give it Back.”

Their posts are multi-lingual also. But I did notice the trends employed in their “open marketing”: no sooner did they try to have the Chinese and environmentalists in their pocket, they went after dog lovers with, “Puppies love Coca-Cola, and the feeling is mutual!”

This is not exactly a line that can easily be lifted by the SEM community: “Puppies love Google Sitemaps, and the feeling is mutual!” doesn’t quite work, does it? Conversely, their tweets have been styled to be far more interactive with the public and in many regards this company has the online marketing mix about spot-on.

Because of Google’s business model and its customer base, it is, of course, different. It has to be. Many of its posts on Facebook describe new products and services with a mix of more interesting posts such as, “Check out this cool video showing the Google Chrome logo being built out of legos!” and “Have you explored the Moon in Google Earth yet?” Not to be left out of growing environmental bandwagon posts, they wrote: “Should you spring clean your solar panels?” in which they have “assembled a 1.6 MW solar panel installation at our headquarters in Mountain View in 2007…”

The BBC have registered their Facebook Page under the Entertainment & Arts – Television section and provide a modest link to their website and have provided a poorly-used discussion board — in my humble opinion. As a news outlet, they seem to be far more concentrated on exploiting Twitter, because of their Breaking News alerts, with 172,756 followers.

Search Engine Watch and The Guardian newspaper provide a profile and leave their social media posts to the rightful platform of Twitter, as most major media companies do. So, it’s really a case of creating the right media mix for your clients. Nothing here is set in stone. You have to identify who your audience is, what they want and what is the best approach you should take to your marketing.

If you have articles or press releases or are looking to improve your relationships with your customers, both Twitter and Facebook Pages allow you to do this. According to the owners, your Facebook Page allows you to “leverage connections” between “friends” and allow your “fans” to become “brand advocates”. Your posts will also appear in their news feed. Essentially, when Facebook users become a “fan” of your brand, they will be notified of your updates via this feed. You can also share other content options, such as videos and photos, etc.

In summary, although there are many applications that can automatically post to both Facebook and Twitter, you need to make sure you have thoroughly researched how you intend to market yourself and your clients to determine your own unique marketing mix.

Simply posting the same information to both sites may well do for now but as social media marketing becomes ever more sophisticated, it may be a highly inappropriate and a tired marketing response for the future. As a first step, take a look at how the corporates have organised themselves.


John Sylvester is the media director of V9 Design & Build, a company specialising in web design in Bangkok, and who is an expert in search engine optimization and web marketing strategies.

Post from: SiteProNews: Webmaster News & Resources

%%Getting the Right Marketing Mix Using Social Media%%

Getting the Right Marketing Mix Using Social Media

SiteProNews

SiteProNews


How You Can Write Your Own Paycheck the moment You learn the Hidden Insider Secrets of Wordpress!

Posted: 22 Jun 2009 08:51 AM PDT

Below I will show you a really cool trick I just learned from a Gem of a manuscript containing all kinds of hidden WordPress back door secrets.

I have been a blogger, learning about blogging and of course learning WordPress for several years. I am in front of a computer so much that I have been known to take my shirt off for an hour or two so that I can take advantage of my monitors radiation to work on my tan.

Yes, I’ll admit it, I am a computer & internet junkie. I love to make money on the internet. I am so happy to be able to work from home, working my own hours, doing what I want to do whenever I want to do it. I don’t even miss that morning commute any more. It was really weird, when I first started to work from home I actually found myself checking to be sure I had everything before I made my new commute exactly 21 steps to my new office in a spare bedroom in my house, is that sick or what!

I even remember that I used to justify my commute by saying to myself (because I was the only one listening) that my morning trek was my quiet time. Yeah right, who was I kidding. If surrounding yourself with 20,000 pissed off caffeine junkies who are all late for work is your idea of quiet time; maybe you should plan your next family vacation to Iraq.

Let’s face it we all want freedom but we all know that freedom takes money. The more money you have the more freedom you have, period. To illustrate this point here is a saying from my dear old Dad. “Son, life is like a poop sandwich (not his exact words), the more bread you’ve got the less poop you’ve got to eat”. Wise words Dad, thanks.

Well, we also all know there’s a ton of money to be made on the internet, but the 64 thousand dollar question that eludes most people is, HOW? How in the world do you go out and get your piece of that mega Billion dollar pie?

The answer is WordPress! Why you may ask? Well, the answer to THAT question is; it can do everything!

If you want to build conduit sites, adsense sites, affiliate sites, of course blogs, sales pages, review sites, landing pages, redirect sites, full blown company sites and so much more I could write a book on it, then WordPress is your goose that laid your very own Golden Egg!

Do you know what the real definition of insanity is? It’s doing the same thing the same way over and over again every single day and somehow magically expecting the results to change. If it happens call me, I’ll be impressed and I’ll call the Guinness book of world records, because trust me they’ll want to know.

My point is; if you’re really interested in making money online then it would be absolute insanity if you didn’t want to master the one and only tool out there that can literally do it all for you. That would be like saying you’re a professional carpenter but you don’t want to find out how to use a hammer. Ridiculous I know, but it does illustrate the point.

So, what is the really cool tip and trick that you can put into action right now and start earning money within the next 1 hour? Yes, I just said that this one tip can have you putting money in your bank account within just one hour.

Well, first let me ask you just one little thing. And don’t worry this won’t drag on very long at all. I don’t need you to start wondering if Starbucks delivers just so you can finally finish this article.

My question is; do you think online video games is a big industry? I know what you’re thinking; What? does it take this idiot an hour and a half to watch the TV show 60 minutes? No, it doesn’t last time I checked I got it down to only 63 minutes.

Well, what if you could finally have the power to turn a WordPress blog into your very own personal online video arcade? Sounds too good to be true right!

Well it’s not too good to be true, WordPress just launched the plug in and I’m going to show you how easy it is to use right now.

To launch your video arcade simply choose a cool looking WordPress theme from 1000’s of free themes online. Next just install the WordPress arcade game plug in and go sign up with Mochiads the people who will supply you with constant game feeds. When you’re taken to your welcome page just scroll down and get your games publisher ID. You then just type the ID into your WordPress dashboard so you can configure the plug in (You only click one button by the way, that’s how easy it is). If you have all your files uploaded and named properly then that’s it!! That’s all there is too it!

Ok, so you might be thinking, that’s great now I have a free game site, but how do I make money?

Well, if you have hundreds or thousands of people coming to your site every day to play free games you can load your pages with Google adsense, sell advertizing blocks on your site, put up your own ads for your own products (if you don’t have your own you should develop some, the profits can be huge) or put ads for products you affiliate. Literally, your choices are endless.

This system is so easy, you can follow all the directions I gave you and have it up and running in under 10 minutes.

Trust me, If I can do it, you can do it. You really can make a fantastic living online and don’t let anyone tell you otherwise. Of course people will tell you you’re crazy, but will it be the 1st time anyone’s ever said that to you? Remember; Today’s Mighty Oak is just yesterdays Nut who held his ground.


Patrick Shelley is in no way a professional WordPress Coach of any kind. He is simply a guy who wasn’t making enough money and needed a solution which he found at=> http://hotwordpresstips.tripleyourinfo.com

Post from: SiteProNews: Webmaster News & Resources

How You Can Write Your Own Paycheck the moment You learn the Hidden Insider Secrets of Wordpress!

Why Content Matters Now More Than Ever

Posted: 22 Jun 2009 08:42 AM PDT

Content has always been important. But we’re at a critical stage in Internet history right now where content is more important than ever. In fact, if you are not producing high quality, original content on a regular basis right this very moment then you could see yourself lose a gradual decline of market share in your niche in the next couple of years.

Factors That Influence Content Value

When it comes to content value, there are a number of factors that influence where you stand in the competitive line up. There’s more to it than merely adding keywords to a page of content targeted toward a specific audience. That worked in the early days of the Internet, and for some marketers it worked like a charm. It works much less today.

Today’s readers are more sophisticated than they were ten years ago, or even five years ago. Online content readers today want an experience, not just information. And it’s up to you to bring that to them. Here are five factors that drive content value in the eyes of your readers:

  • Originality - Original content will always win out over rehashed mash. Make it original and you’ll win readers every time.
  • Relevance - Readers want content that is relevant to them, not generic fluff.
  • Timing - Your content has to hit at the right time.
  • Economics - The economy matters. This past year has proven that. The real estate industry took a big hit. Other industries aren’t doing too bad. The economy influences buying decisions and it influences who reads your content as well.
  • Approach - How you approach your readership matters. If you’re too aggressive you can drive them away. Not aggressive enough and you won’t make any sales. Do it just right and you’ll be a happy camper.

Content Isn’t Just In Kansas Any More

In 1995 content factors were much simpler. Today, it’s a lot more complex. You have more options. And how you mix and match your options could mean the life or death of your business. Unlike ten years ago, content isn’t just a reference to the words on your web page. It can also mean other things:

  • Video Content
  • Podcasts or other audio files
  • RSS feeds
  • Widgets and gadgets
  • Interactive games
  • Forums and group chat
  • Social profiles
  • Even advertising content

Building a content-rich site is often an exercise in multimedia entertainment, even if you are selling a service or providing information. No longer are webmasters concerned only with writing keyword-rich content that rises to the top of the search engines. Today, you’ve got to provide a total user experience that keeps visitors coming back to your site over and over and over again until they finally decide to buy from you.

There’s More Content, More Readers, And More Competition

There is a lot more content today than there was fifteen, or ten, or even five years ago. And a lot more competition too. Most of your competition is better versed in the nuances of SEO and search engine marketing. The teachers have done a good job of keeping everyone informed. And because the search engines only have ten spots available on page one for any given search result at any given time, your window of success is quite small. Relatively smaller, in fact, than it was ten years ago. But the demands of readers haven’t changed. If anything, they’ve gotten stricter. Readers, and website visitors in general, have higher expectations.

It is these expectations that are driving the train of search, not algorithms. You can rank No. 1 for every important keyword to your business and that won’t keep visitors coming back again. You may pick up unique visitors, but few people make a purchase on the first visit to a website. That’s why your content has to be top-notch. If your content doesn’t strike a chord with your site visitors in at least three of the five important content factors above then they won’t stick around and they likely won’t return either.

The more reasons you can give your site visitors to come to your site and stay on it the more likely they will buy from you. But the fight for readers, and buyers, is more than just a fight for keywords and rankings. It’s a fight for respect and authority, which begins - and ends - with content.


Allen Taylor is CEO/Operations Manager of Blog Content Provider and writes Taylor’s Internet Marketing Blog. He has managed more than 100 commercial blogs with his team of ghostwriters since 2006.

Post from: SiteProNews: Webmaster News & Resources

Why Content Matters Now More Than Ever

SiteProNews

SiteProNews


How Twitter is Teaching Business the Lost Art of Conversation

Posted: 21 Jun 2009 10:29 AM PDT

So it’s happened. Twitter has gone mainstream. As Twitter users, we knew instantly when Mumbai came under terrorist attack. We laughed at the photo of Stephen Fry stuck in an elevator when he tweeted his predicament, we were there when Ashton Kutcher beat CNN to 1 million followers, we caught the first glimpse of passengers being evacuated from the ditched plane on the Hudson River and we all suffered the lag time when Oprah Winfrey sent her first ever tweet on live TV.

Industry pundits and bitter journalists regularly diss Twitter as a time-wasting, “look at me” fad, destined for Forgottensville in 2 years. In fact New York Times reporter Maureen Dowd is quoted as saying to Twitter founders Evan Williams and Biz Stone:

"I would rather be tied up to stakes in the Kalahari Desert, have honey poured over me and red ants eat out my eyes than open a Twitter account."

So is Twitter really just an emergency beacon and “a toy for bored celebrities and high-school girls” as Dowd gleefully claims?

Thankfully, no. The latest wave of Twitter users are business executives. They range from home business owners, SME’s, middle and upper management, marketing executives, brand evangelists and CEOs. Take a look at ExecuTweets and you’ll see some well-known names with very active Twitter accounts: Richard Branson of Virgin, Lisa Stone Co-founder of BlogHer, Tony Hsieh CEO of Zappos and Steve Case Co-founder of AOL, to name a few.

It’s not just individuals either. Some of the world’s most recognized brands are Twittering. I found a number of super brands on Twitter and asked my followers which of these they were following:

POLL QUESTION: Which of the following US companies do you follow on Twitter?

Amazon 19%
BestBuy 2%
Dell 7%
DunkinDonuts 2%
Etsy 4%
Motorola 0%
Overstock 5%
Starbucks 12%
Threadless 16%
UrbanOutfitters 2%
WholeFoods14%
Zappos 18%]

Other major brands with Twitter accounts include:

• JetBlue
• ComCast
• Vodafone
• TheHomeDepot
• H&R Block
• Qantas
• Virgin
• Forrester Research
• Ford
• Samsung
• Kodak

Twitter as a Business Tool

So why would companies be interested in Twitter? Because they know that conversation is a powerful, persuasive business tool and right now, Twitter is where the conversation is happening.

Here are some recent stats about the micro-blogging site from Nielsen:

- Twitter is fastest growing community site on web
- Twitter experienced 1,382% growth in the 12 months to Feb 09
- The largest user group on Twitter is 35-49 year olds

As the Internet morphs from Web 2.0 to Web 3.0, conversation has quietly ousted content and taken the throne as King. The Web has always enabled businesses to reach new markets. But Twitter allows them to engage directly with customers and potential customers in real time in front of an impressionable public. The opportunity this provides is unparalleled. As an effective advertising tool, the dusty old Yellow Pages seems positively prehistoric in comparison.

So just how are companies using Twitter as a business tool? To find out, I set up a poll and tweeted the question:

POLL QUESTION: If you represent a business using Twitter, what is your/their *main* reason for doing so?

The results were quite interesting:

Branding 7%
Driving traffic 23%
Reputation management 7%
SEO 0%
Internal communications 0%
News / product announcements 11%
Service status updates 2%
Customer interaction 37%
Fun 5%
Other 9%

A couple of things stood out for me here. Firstly, the majority of companies who took this poll are using Twitter primarily to interact with their customers and drive traffic. That’s understandable. But very few are using it for reputation management and none of them are yet using it for Search Engine Optimization (SEO) reasons. It was also interesting to see that a few businesses are using Twitter purely for fun.

Asked why he thinks Twitter is a good fit for business, Overstock’s Social Media Manager Josh Austin says:

“Twitter allows for a personal, real-life brand presence, while fostering better communication, engagement and attention to our customers.”

Customer Interaction on Twitter

So just how do customers interact with businesses on Twitter? I wanted to find out, so I launched another poll:

POLL QUESTION: Have you ever communicated directly with a company using Twitter? What was your main reason for doing so?

Yes to resolve an issue 25%
Yes to give positive feedback 18%
Yes to give negative feedback 6%
Yes for another reason 16%
No 35%

It was encouraging to see that 65% of poll respondents have conversed with a company using Twitter. When you consider that nearly half of those people had an issue to resolve with the company they communicated with, the potential for customer loss and retention is lit up like the proverbial Christmas tree. Then there’s the number of respondents giving companies direct feedback via tweets. That’s enough to get any PR Department salivating!

Meg Geddes, a Search Marketing expert and power Twitter user related her recent positive experience with a business on the micro-blogging site:

“At the end of December, there was a special one-day only promotion through Intuit and Staples (an office supply) for buying Quickbooks Pro where you’d get a full rebate. I ordered it and filled in my rebate paperwork but it was illegible and had to be refaxed. The date on the revised paperwork sent by Intuit didn’t match my order date (and I didn’t notice) so my rebate was denied. I was bitching about it on Twitter and within half an hour, someone from Intuit sent me a tweet asking if she could help. I laid it all out for her, and she got it approved; I got my rebate very shortly after that. I was very happy, as I had been expecting to have to sit on the phone for hours with Intuit and/or Staples.”

But they’re not all positive experiences. Below is an exchange I witnessed on Twitter between a company representative (V) and an unhappy customer (J) who was Twittering while on hold with a Call Center.

J - What the hell is happening with our countries [industry removed]? Are they actually all run by turkeys?

V - Can I help?

J - I officially ban the V Twitterati from this conversation.

V - You seem to be having a problem with a V product. As I’ve said, can I help? If not, why are you bringing it up?

J - This is Twitter. I can bring up whatever I want. If you don’t like the rants and discussions, feel welcome to party elsewhere

V - Oooh, sensitive! Well, good luck with it. I’m sure it’ll be just fine.

J - No you cannot help. I am already dealing with V muppets.

J - [@somebody else] I’m polite to customers. I never harass them. But this discussion is about frustration with V - and all justified.

V - I really don’t understand what it is you hope to achieve. you say you have a problem but refuse to accept any help.

J - Pull the cottonballs out of your ears. Please join another discussion.

V - then you say you wish more companies use Twitter while refusing to accept my help, through Twitter.

J - I’m not rejecting help. Only help from you. As mentioned 5 times now!! I’m already talking to V to resolve

V - J, if you want some help with your problem, if you ACTUALLY WANT TO SORT IT OUT, let me know

J - Ok (non listener) for the 6th time today. I’m already resolving it with V. So I don’t need YOUR help.

V - so you’re resolving the problem. Good. So why are you whinging about it?

J - DO NOT try to tell me what I am and am not allowed to talk about. I can discuss whatever I want.

V - I saw you asking for help on Twitter, so I responded on Twitter. How is that a bad thing? Seriously, I’m keen to know.

V - If Twitter can’t be used for support then I guess I should stop trying to help anyone who wants help via Twitter.

J - As you have the right to hijack conversations, I have the right to vent. That’s Twitter…

V - Sorry everyone, I just wanted to know… I guess I really can’t help

Clearly, this issue could have had a positive outcome, but mistakes were made on both sides. The customer shouldn’t have been so quick to reject help when it was offered and the company representative should have let the issue go instead of pushing it and trying to publicly humiliate the customer into accepting help. But the exchange gives you an idea of the opportunities there are for customer communication and retention.

Open a Dialogue, Silly

Kaila Colbin runs the Social Marketing agency Missing Link in Christchurch New Zealand. She says that businesses can be transformed by simply opening a dialogue with their customers using blogs, emails and Twitter.

“For businesses looking to build a direct connection with their customers, Twitter can't be beat, but it only works if you've got the right mindset and are prepared to invest in relationships”, she says.

“Unlike traditional advertising, a Twitter presence requires constant two-way communication to be effective. It also requires a level of transparency and selflessness that most companies aren't used to employing in their marketing efforts. You can't pretend to be perfect, and you can't talk only about yourself.”

Colbin can generally convince companies to hire her by asking a single question: “Would you like to be the one having that conversation with your customers, or would you rather your competition do it?”

The Pizza Meal Win

It’s not just super brands that can benefit from using Twitter. Small businesses can gain from it too. Take Silicon Valley pizza chain Tony & Alba. By using keyword tracking and the Twitter Search tool, they monitored conversations on Twitter involving the keyword *pizza*.

Seeing a tweet from local man Ryan Kuder to his buddy suggesting a rival pizza place as their venue for dinner that night, Tony & Alba tweeted Ryan directly suggesting their pizza restaurant instead. It was further away for Ryan and his family, but a quick offer by Tony & Alba to reserve a table and throw in free soft drinks clinched the deal. A positive meal experience and a single tweet won the respect and future business from 3 happy families.

The Free Burrito Fail

But if you’re going to use Twitter to promote your products, make sure you’re prepared for the potential rush of business. In February this year, Utah-based Mexican restaurant chain Costa Vida sent a one-day-only offer for a free sweet pork burrito to its 80 followers on Twitter. As part of the promotion, Costa Vida required customers to have an electronic coupon on their mobile phone.

The Sweet Pork Burrito promotion was designed to test the effectiveness of leveraging social media Web sites like Twitter and Facebook in brand building and in driving restaurant traffic. However Costa Vida customers tweeted about the promotion and forwarded the offer to friends via mobile phone. Their followers told THEIR followers and so on, until more than 2,500 people inundated one of Costa Vida’s stores looking for their free burrito.

Costa Vida had to send multiple Twitter updates with instructions for how new Costa Vida Fans could redeem their coupon on a future date for the (now sold-out) burritos.

Reputation management

Savvy companies already understand the power of Twitter. Companies with shareholders monitoring their every move can’t afford to have their brand sullied at the virtual water cooler. These companies have employed staff whose only job is to send out short bursts of 140 characters every hour or so.

Handbooks on Twettiquette are being distributed to their marketing teams. They’ve created TweetBeep accounts to monitor how their brand is being talked about by Twitter users and they’re actively engaging with those people. They’re already at the water cooler and they’re handing out the cups.

Think your business can be a Twitter success story? Then here’s one last piece of advice, courtesy of Michael Martine:

“If you’re on twitter to market your business, the best thing you can do is shut up about your business and help people.”

Article by Kalena Jordan who writes a daily Search Engine Advice Column, and is Co-Founder of Search Engine College - an online training institution offering online instructor-led and self-study courses in Search Engine Optimization and other Search Engine Marketing subjects. Follow Kalena on Twitter.

Post from: SiteProNews: Webmaster News & Resources

How Twitter is Teaching Business the Lost Art of Conversation

Recommended Money Makers

  • Chitika eMiniMalls
  • WidgetBucks
  • Text Link Ads
  • AuctionAds
  • Amazon Associates